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FAQs

Measurements - all new & used sail measurements are in metric

Payment (all amounts are in AUD$)

What payment options do you accept? 

We accept Visa, Master Card at checkout or if you prefer to pay via EFT we can email you an invoice

Where is Sail Exchange based?

Our Warehouse is in Brookvale NSW 2100 Sydney Australia

We are only open to the public for "Local Pick Up" orders which can be selected on the check out page.

An order pick up day/time is required and an email will be sent with the pick up address and contact phone number once the order has been placed 

For viewing of sails and equipment please CONTACT US to arrange to an appointment as we can not accommodate drop ins

Where are the "New Build" Sails (which are made to order) designed and made?

The Sails are designed in Australia and partially or fully built at our production facilities in South Africa, China and Sri Lanka. Some of the finishing off is completed in Australia

How does your rating system work with Used Sails?
All Used Sails are rated out of 10. Here are some examples - a used sail that is rated 10/10 is brand new - never been used.

5/10 is in average condition still with life left

1/10, 2/10, 3/10 are in poor to very poor condition and should not be hoisted. We recommend repurposing these sails